What is protocol and why do you need it? Not all protocol is bowing and kneeling and “yes, Sir,” and so on. Protocol can be every day traditions and rituals built over time. In this class, we’ll explore the many types of protocol, and how to choose the protocols you want most in your life and your relationships.
This Morning, I Yelled At Some Poor Schmuck In Customer Service…
As someone who has done customer service and tech support in more ways than most people can even imagine, I am NOT that person. I’m
