What is protocol and why do you need it? Not all protocol is bowing and kneeling and “yes, Sir,” and so on. Protocol can be every day traditions and rituals built over time. In this class, we’ll explore the many types of protocol, and how to choose the protocols you want most in your life and your relationships.

The subtle control of disapproval…
Most people HATE to disappoint. Good manipulators know this. And they will use it. Here are just a few samples of disapproval sent to me